Return facilitation

Coordinators stocking Shelf demos accept cautious returns when mugs, journals, or visibility bands exhibit material irregularities—not subjective taste preferences—for goods collected from the courthouse kiosk annex.

Window timing

Bring the item plus any receipt scribble volunteers issued within fourteen sunrise cycles of pickup. Older pieces shift to discretionary review because fabric wears naturally during trail testing.

Digital-only reservations without physical exchange do not intersect with this corridor; email Reach for adjustments to scheduled pickups instead.

Condition checkpoints

LED bands must arrive with intact USB covers; journals accept returns when binding glue fails prematurely under gentle handling; mugs qualify when vacuum seals bubble without user-caused impacts verified through plain photography.

Coordinators articulate findings in descriptive sentences—approval or deferral—not numerical scoring dashboards.

Settlement paths

When a return clears, coordinators guide you toward kiosk credit for another neutral item or a mailed reimbursement routed through steward accounting tools. Timing depends on weekday banking closures, explained transparently inside the reply letter.

Shipping reimbursement for flawed goods may apply when coordinators previously authorized parcel delivery—discuss postage snapshots through Reach beforehand.